FAQ's
It’s that time of the year again. Just a friendly reminder that it’s holiday season. We ask that you have patience with all the small business that you shop at because we are being heavily affected by shipping delays. As much as we would like to be the ones to get in our cars to drive across the country and deliver your package personally, we both know that’s impossible.
HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?
Once you have finished adding items to your Cart, simply click the “CheckOut” button on the Shopping Bag page and we will guide you through the checkout process.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept Credit Cards, Debit Cards & Paypal.
HOW SAFE IS MY PERSONAL INFORMATION?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.
WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?
We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.
HOW DOES SHIPPING WORK?
GiftsBite partners with global merchants and artisans in order to provide you the best prices and the highest quality products.
This means that your order is shipped from global areas such as Germany, USA, Spain and China,
Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.
Because we ship directly from our partners in these countries, your item may take 7-20 business days to arrive. Please do not panic if it does not show up immediately, it's on its way.
We offer international shipping options too(On request from the customer)
WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us and we'll help guide you through the process to send the item back.
*Medical and personal care items are not returnable due to hygiene concerns.
Product results are not guaranteed and may vary per user ***
CAN I CANCEL MY ORDER?
Yes. Cancellations must be made within 12 hours of order placement. Send us an email or call us within 12 hours and let us know the reason why you wish to cancel your order.
All refunds will be process within 5-10 working days before the fund reflects on your bank account.
HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?
Reach us via email at info@giftsbite.com or click here, and we'll get back to you within 24 hrs.
